Job Openings

Service Advisor

Job Summary  

The Service Advisor initiates automotive services and repairs by determining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.

Duties and Responsibilities

Job duties for the Service Advisor include but are not limited to:

·        Acts as a good will ambassador for the dealership by promoting professionalism and displaying excellent customer satisfaction skills.

 

·        Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.

 

·        Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.

 

·        Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.

 

·        Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services requires; obtaining approval signatures; entering RO into service database system.

·        Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.

·        Updates job knowledge of all factory warranties, by all manufacturer's, and policies per manufacturer for proper claim payment.

·        Maintains product knowledge of assigned manufacture and continue education on all manufacturers represented by Don "K".

·        Responsible for the proper check out and check in of loaner vehicles for customers.

·        Performs all duties in a safe manner following all company safety guidelines and policies.

·        Performs other duties as requested or required.

Qualifications

Two years in a dealership service environment is preferred.  Good communication skills, negotiating skills, multi-tasking skills and computer skills a must.  High school diploma or the equivalent is required.

 

Working Conditions

Extended working hours may be required, which may include working at nighttime or weekends.  Weather conditions may vary depending on the season. 

 

Physical Requirements

Must be able to move about the complex in all weather conditions and be able to enter and exit most types of vehicles.


Apply for Position

Subaru Sales Associate

Are you a motivated individual with experience working in a fast-paced environment? Are you passionate about delivering an exceptional customer experience? If you answered yes to these questions, we want to talk to you!

We are hiring for Sales Associates to join our collaborative and thriving sales team!

Who We Are;
At Don K Whitefish, we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who work hard. Our dealership works as a team, and our team strives to be the best.

 

Every employee at Don K Whitefish is absolutely critical to the success and we are always looking for bright, driven, and energetic professionals to welcome to our world-class team. Our promise is to keep delivering the same Award-Winning service and value that our community has come to expect from our dealership through the years. We are locally owned and community involved!

What We Offer;

  • Medical and Vision Insurance
  • Basic Life Insurance
  • 401(K) with Employer Match
  • Paid Training
  • Paid Vacation
  • Company Holidays
  • Employee Discounts
  • Employee Assistance Program
  • Family-Friendly Schedules
  • Custom and Competitive Wage Plans
  • Career Advancement and Growth Opportunities

Responsibilities;

  • Build relationships & create customers for life. Assist them in selecting a vehicle by asking questions and listening carefully to their responses.
  • Be the vehicle expert. Know the ins & the outs of product offerings, optional packages & latest technology.
  • Perform high-quality and professional demonstrations of new/used vehicles.
  • Follow-up with buyers to ensure referral business.
  • Collaborative team-player with a passion for working in a friendly and competitive environment.
  • Learn to overcome objections and thrive in sales situations.
  • Direct report to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
  • Bring your 'A game' & positive attitude with you every day.

Qualifications;

  • Available to work flexible hours & weekends
  • Ready to hit the ground running on learning new product ins & outs
  • Fantastic communication skills and follow up
  • Professional, well-groomed personal appearance
  • Clean driving record and valid driver's license
  • Willing to submit to a pre-employment background check & drug screen
Apply for Position

Contact

Don K Whitefish

  • CHEVROLET: (406) 862-2571
  • CDJR: (406) 905-1323
  • SUBARU: (888) 535-5636
  • BODYSHOP: (406) 730-3001

Hours

  • Monday 8:30AM - 6:00PM
  • Tuesday 8:30AM - 6:00PM
  • Wednesday 8:30AM - 6:00PM
  • Thursday 8:30AM - 6:00PM
  • Friday 8:30AM - 6:00PM
  • Saturday 8:30AM - 6:00PM
  • Sunday Closed